Data minimization
The form requests only basic contact and navigation information.
Website policy
Privacy policy
This policy describes the intended production configuration. The legal owner, privacy contact and retention settings must be completed before public launch.
Diagnosis before applianceThis page supports informed questions. It cannot examine you or determine treatment suitability.
The plain answer
Do not submit emergency information, health-card numbers, insurance identifiers or full medical records through this general website form.
The contact form is designed for website feedback and general patient-navigation questions. After deployment, Netlify may process and store submissions on behalf of the site owner.
Standard server logs may include IP address, browser, device, referring page and timestamps. Analytics hooks are present but no third-party analytics account is hard-coded in this package.
What matters
Key points before you act
Use these as a decision filter at a real consultation.
No clinical portal
The site is not a secure patient-record or appointment system.
Owner configuration
Add the legal owner, privacy contact, retention period and form-notification recipients before launch.
Information you choose to provide
Form fields may include name, email, optional phone, age group, topic, Nanaimo area and a message. Hidden campaign parameters may be recorded when present.
Do not include sensitive medical records or identifiers. The eventual receiving team should delete information that is not required for the stated purpose.
Service providers and links
Netlify may host the website and process forms. External links lead to independent organizations such as BCCOHP, AAO and Invisalign, each with its own privacy practices.
This site should not add advertising pixels, call tracking or analytics without updating this policy and obtaining any consent required by law.
Access, correction and deletion
Before launch, replace the placeholder owner statement with a legal entity and monitored privacy contact. Requests should then be handled according to applicable Canadian and British Columbia privacy obligations.
This package is not legal advice; final policy language should be reviewed for the actual ownership and data configuration.
Retention and security
Set a documented retention period in Netlify or the chosen form system. Limit dashboard and notification access to authorized personnel.
No internet transmission or storage system is risk-free. Use a clinical or emergency channel supplied by the treating provider for health information.
Required before launch
- Insert the legal site owner and mailing/contact details.
- Configure and test the form recipient.
- Set submission access and retention rules.
- Document any analytics, advertising or call-tracking tools.
- Obtain legal review appropriate to the actual data flow.
Common questions
Questions patients ask
Is the contact form a secure medical portal?
No.
Are analytics active?
The package includes event hooks but no third-party analytics property or advertising pixel is configured.
Who owns the site?
That disclosure has not been supplied and must be added before launch.